AuraDB Business Critical : Issues running queries

Incident Report for Neo4j Aura

Resolved

We have addressed the issue and rolled back a feature involved with this problem.

Posted Jun 27, 2025 - 10:36 UTC

Investigating

AuraDB Business Critical customers may face issues with running queries. We are investigating

Error returned: ACCESS on database 'neo4j' is not allowed for user 'neo4j' with roles [PUBLIC]

Posted Jun 27, 2025 - 09:48 UTC

This incident affected: AuraDB Business Critical (*.databases.neo4j.io) (AuraDB Business Critical (*.databases.neo4j.io) on AWS, AuraDB Business Critical (*.databases.neo4j.io) on Azure, AuraDB Business Critical (*.databases.neo4j.io) on GCP).