Update - We are continuing to work on a fix for this issue with our cloud partner.
Oct 22, 2024 - 03:38 UTC
Oct 22, 2024 - 03:38 UTC
Update - We are continuing to work on a fix for this issue.
Oct 21, 2024 - 23:56 UTC
Oct 21, 2024 - 23:56 UTC
Update - We are continuing to work on a fix for this issue.
Oct 21, 2024 - 19:21 UTC
Oct 21, 2024 - 19:21 UTC
Update - We are continuing to work on a fix for this issue with our cloud partner.
Oct 21, 2024 - 15:30 UTC
Oct 21, 2024 - 15:30 UTC
Identified - Some operations (Resume, Restore from backup, Loading, and Clone to new) on Aura instances are impacted and may not complete successfully.
We are working closely with our cloud provider on a solution.
Oct 21, 2024 - 12:21 UTC
We are working closely with our cloud provider on a solution.
Oct 21, 2024 - 12:21 UTC
About This Site
Welcome to the Neo4j status page!
Having trouble please get in touch at https://support.neo4j.com or send us a mail at support@neo4j.com.
Aura Console (console.neo4j.io)
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Operational
AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io)
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Degraded Performance
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)
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Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)
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Operational
AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io)
?
Degraded Performance
AuraDB Business Critical (*.databases.neo4j.io)
Degraded Performance
AuraDB Business Critical (*.databases.neo4j.io) on AWS
?
Operational
AuraDB Business Critical (*.databases.neo4j.io) on Azure
?
Operational
AuraDB Business Critical (*.databases.neo4j.io) on GCP
?
Degraded Performance
AuraDB Professional (*.databases.neo4j.io)
?
Degraded Performance
AuraDB Professional on AWS (*.databases.neo4j.io)
?
Operational
AuraDB Professional on Azure (*.databases.neo4j.io)
?
Operational
AuraDB Professional on GCP (*.databases.neo4j.io)
?
Degraded Performance
AuraDS Enterprise (*.databases.neo4j.io)
?
Degraded Performance
AuraDS Enterprise on AWS (*.databases.neo4j.io)
?
Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io)
?
Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io)
?
Degraded Performance
AuraDS (*.databases.neo4j.io)
?
Degraded Performance
AuraDS on AWS (*.databases.neo4j.io)
?
Operational
AuraDS on Azure (*.databases.neo4j.io)
?
Operational
AuraDS on GCP (*.databases.neo4j.io)
?
Degraded Performance
Aura API (api.neo4j.io)
Operational
AuraDB Free (*.databases.neo4j.io)
?
Degraded Performance
Neo4j User Tools
Operational
Bloom (bloom.neo4j.io)
?
Operational
Browser (browser.neo4j.io)
?
Operational
Data Importer (data-importer.neo4j.io)
?
Operational
Ops Manager (ops-manager.neo4j.io)
?
Operational
AWS (Amazon Web Services)
?
Operational
AWS ec2-ap-south-1
Operational
AWS eks-ap-south-1
Operational
AWS s3-ap-south-1
Operational
AWS ec2-ap-southeast-2
Operational
AWS eks-ap-southeast-2
Operational
AWS s3-ap-southeast-2
Operational
AWS s3-ca-central-1
Operational
AWS ec2-ca-central-1
Operational
AWS eks-eu-central-1
Operational
AWS s3-eu-central-1
Operational
AWS ec2-eu-central-1
Operational
AWS eks-eu-west-1
Operational
AWS ec2-eu-west-1
Operational
AWS s3-eu-west-1
Operational
AWS s3-eu-west-2
Operational
AWS eks-eu-west-2
Operational
AWS ec2-eu-west-2
Operational
AWS ec2-eu-west-3
Operational
AWS eks-eu-west-3
Operational
AWS s3-eu-west-3
Operational
AWS eks-us-east-1
Operational
AWS s3-us-east-1
Operational
AWS eks-us-east-2
Operational
AWS ec2-us-east-2
Operational
AWS s3-us-east-2
Operational
AWS s3-us-west-2
Operational
AWS eks-us-west-2
Operational
AWS ec2-us-west-2
Operational
AWS ec2-ap-northeast-2
Operational
AWS s3-ap-northeast-2
Operational
AWS eks-ap-northeast-2
Operational
AWS eks-ap-southeast-1
Operational
AWS s3-ap-southeast-1
Operational
AWS ec2-ap-southeast-1
Operational
AWS eks-eu-north-1
Operational
AWS s3-eu-north-1
Operational
AWS ec2-eu-north-1
Operational
AWS ec2-sa-east-1
Operational
AWS eks-sa-east-1
Operational
AWS s3-sa-east-1
Operational
AWS s3-ap-northeast-1
Operational
AWS eks-ap-northeast-1
Operational
AWS ec2-ap-northeast-1
Operational
Azure (Microsoft Cloud Computing Services)
Operational
Azure AKS
Operational
Azure Private Link
Operational
Azure Cloud Services (Compute)
Operational
Azure Storage Services
Operational
GCP (Google Cloud Platform) Services
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Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Cloud Datastore
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Component 3rd Party Services
Operational
User Authentication (Auth0)
?
Operational
Customer Support Portal (support.neo4j.com)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance