Identified - We are aware of issues in the Middle East regions via our cloud partner AWS, affecting AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain).
The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status
We are actively working to limit the impact on the Aura service. However, customers should expect that new deployments in the affected regions may be impaired. Additionally, existing services deployed in these regions may experience reduced availability.
Customers with services in these or nearby regions who are concerned about potential operational impact are encouraged to contact Neo4j Customer Support through the usual channels. Our team is available to advise and assist as needed.
Mar 02, 2026 - 19:55 UTC
The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status
We are actively working to limit the impact on the Aura service. However, customers should expect that new deployments in the affected regions may be impaired. Additionally, existing services deployed in these regions may experience reduced availability.
Customers with services in these or nearby regions who are concerned about potential operational impact are encouraged to contact Neo4j Customer Support through the usual channels. Our team is available to advise and assist as needed.
Mar 02, 2026 - 19:55 UTC
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AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io)
Operational
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)
Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)
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AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io)
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AuraDB Business Critical (*.databases.neo4j.io) on AWS
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AuraDB Business Critical (*.databases.neo4j.io) on Azure
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AuraDB Business Critical (*.databases.neo4j.io) on GCP
Operational
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AuraDB Professional on Azure (*.databases.neo4j.io)
Operational
AuraDB Professional on GCP (*.databases.neo4j.io)
Operational
Aura Graph Analytics
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Aura Graph Analytics on AWS
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Aura Graph Analytics on Azure
Operational
Aura Graph Analytics on GCP
Operational
AuraDS Enterprise (*.databases.neo4j.io)
Operational
AuraDS Enterprise on AWS (*.databases.neo4j.io)
Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io)
Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io)
Operational
AuraDS (*.databases.neo4j.io)
Operational
AuraDS on AWS (*.databases.neo4j.io)
Operational
AuraDS on Azure (*.databases.neo4j.io)
Operational
AuraDS on GCP (*.databases.neo4j.io)
Operational
Aura API (api.neo4j.io)
Operational
AuraDB Free (*.databases.neo4j.io)
Operational
Neo4j User Tools
Operational
Bloom (bloom.neo4j.io)
Operational
Browser (browser.neo4j.io)
Operational
Data Importer (data-importer.neo4j.io)
Operational
Aura Customer Metrics (customer-metrics-api.neo4j.io)
Operational
AWS (Amazon Web Services)
Degraded Performance
AWS ec2-ap-south-1
Operational
AWS eks-ap-south-1
Operational
AWS s3-ap-south-1
Operational
AWS ec2-ap-southeast-2
Operational
AWS eks-ap-southeast-2
Operational
AWS s3-ap-southeast-2
Operational
AWS s3-ca-central-1
Operational
AWS ec2-ca-central-1
Operational
AWS eks-eu-central-1
Operational
AWS s3-eu-central-1
Operational
AWS ec2-eu-central-1
Operational
AWS eks-eu-west-1
Operational
AWS ec2-eu-west-1
Operational
AWS s3-eu-west-1
Operational
AWS s3-eu-west-2
Operational
AWS eks-eu-west-2
Operational
AWS ec2-eu-west-2
Operational
AWS ec2-eu-west-3
Operational
AWS eks-eu-west-3
Operational
AWS s3-eu-west-3
Operational
AWS eks-us-east-1
Operational
AWS s3-us-east-1
Operational
AWS eks-us-east-2
Operational
AWS ec2-us-east-2
Operational
AWS s3-us-east-2
Operational
AWS s3-us-west-2
Operational
AWS eks-us-west-2
Operational
AWS ec2-us-west-2
Operational
AWS ec2-ap-northeast-2
Operational
AWS s3-ap-northeast-2
Operational
AWS eks-ap-northeast-2
Operational
AWS eks-ap-southeast-1
Operational
AWS s3-ap-southeast-1
Operational
AWS ec2-ap-southeast-1
Operational
AWS ec2-sa-east-1
Operational
AWS eks-sa-east-1
Operational
AWS s3-sa-east-1
Operational
AWS s3-ap-northeast-1
Operational
AWS eks-ap-northeast-1
Operational
AWS ec2-ap-northeast-1
Operational
AWS ec2-ap-east-1
Operational
AWS eks-ap-east-1
Operational
AWS s3-ap-east-1
Operational
AWS eks-eu-north-1
Operational
AWS ec2-eu-north-1
Operational
AWS s3-eu-north-1
Operational
AWS s3-me-central-1
Degraded Performance
AWS ec2-me-central-1
Degraded Performance
AWS eks-me-central-1
Degraded Performance
AWS eks-me-south-1
Degraded Performance
AWS s3-me-south-1
Operational
AWS ec2-me-south-1
Degraded Performance
Azure (Microsoft Cloud Computing Services)
Operational
Azure AKS
Operational
Azure Private Link
Operational
Azure Cloud Services (Compute)
Operational
Azure Storage Services
Operational
GCP (Google Cloud Platform) Services
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Cloud Datastore
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Component 3rd Party Services
Operational
User Authentication (Auth0)
Operational
Customer Support Portal (support.neo4j.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance