All Systems Operational

About This Site

Welcome to the Neo4j Aura status page!
Having trouble please get in touch at https://aura.support.neo4j.com or send us a mail at aura-support@neo4j.com.

Aura Console (console.neo4j.io) ? Operational
AuraDB Enterprise (*.databases.neo4j.io) ? Operational
AuraDB Professional (*.databases.neo4j.io) ? Operational
AuraDB Free (*.databases.neo4j.io) ? Operational
AuraDS (*.databases.neo4j.io) ? Operational
AuraDS Enterprise (*.databases.neo4j.io) ? Operational
Neo4j User Tools Operational
Bloom (bloom.neo4j.io) ? Operational
Browser (browser.neo4j.io) ? Operational
Data Importer (data-importer.neo4j.io) ? Operational
GCP (Google Cloud Platform) Services ? Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
AWS (Amazon Web Services) ? Operational
AWS ec2-ap-south-1 Operational
AWS eks-ap-south-1 Operational
AWS s3-ap-south-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ca-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS eks-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS eks-eu-west-1 Operational
AWS ec2-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS eks-eu-west-2 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS eks-eu-west-3 Operational
AWS s3-eu-west-3 Operational
AWS eks-us-east-1 Operational
AWS s3-us-east-1 Operational
AWS eks-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS s3-us-east-2 Operational
AWS s3-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
Component 3rd Party Services Operational
User Authentication (Auth0) ? Operational
Aura Support Portal (aura.support.neo4j.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 1, 2022

No incidents reported today.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Resolved - Access to the portal is now possible and our provider confirms recovery.
Jun 21, 07:45 UTC
Identified - We observe an improvement and our provider is also confirming a recovery is underway.
Jun 21, 07:38 UTC
Investigating - Our service provider for the support portal is currently experiencing a service degradation.
We are assessing the impact, but we observe that you may face issues signing in and accessing the portal.
Meanwhile please report issues using email
- Aura : aura-support@neo4j.com.
- Neo4j Enterprise : support@neo4j.com.

Jun 21, 07:19 UTC
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.