Neo4j Aura Status

All Systems Operational

About This Site

Welcome to the Neo4j Aura status page!
Having trouble please get in touch at https://aura.support.neo4j.com or send us a mail at aura-support@neo4j.com.

Aura Console (console.neo4j.io) Operational

AuraDB Enterprise (*.databases.neo4j.io) Operational

AuraDB Professional (*.databases.neo4j.io) Operational

AuraDB Free (*.databases.neo4j.io) Operational

AuraDS (*.databases.neo4j.io) Operational

AuraDS Enterprise (*.databases.neo4j.io) Operational

Neo4j User Tools Operational

Bloom (bloom.neo4j.io) Operational

Browser (browser.neo4j.io) Operational

Data Importer (data-importer.neo4j.io) Operational

GCP (Google Cloud Platform) Services Operational

Google Cloud Platform Google Kubernetes Engine Operational

Google Cloud Platform Google Cloud Storage Operational

Google Cloud Platform Google Cloud Datastore Operational

Google Cloud Platform Google Cloud Networking Operational

Google Cloud Platform Google Compute Engine Operational

Google Cloud Platform Identity & Access Management Operational

AWS (Amazon Web Services) Operational

AWS ec2-ap-south-1 Operational

AWS eks-ap-south-1 Operational

AWS s3-ap-south-1 Operational

AWS ec2-ap-southeast-2 Operational

AWS eks-ap-southeast-2 Operational

AWS s3-ap-southeast-2 Operational

AWS s3-ca-central-1 Operational

AWS ec2-ca-central-1 Operational

AWS eks-eu-central-1 Operational

AWS s3-eu-central-1 Operational

AWS ec2-eu-central-1 Operational

AWS eks-eu-west-1 Operational

AWS ec2-eu-west-1 Operational

AWS s3-eu-west-1 Operational

AWS s3-eu-west-2 Operational

AWS eks-eu-west-2 Operational

AWS ec2-eu-west-2 Operational

AWS ec2-eu-west-3 Operational

AWS eks-eu-west-3 Operational

AWS s3-eu-west-3 Operational

AWS eks-us-east-1 Operational

AWS s3-us-east-1 Operational

AWS eks-us-east-2 Operational

AWS ec2-us-east-2 Operational

AWS s3-us-east-2 Operational

AWS s3-us-west-2 Operational

AWS eks-us-west-2 Operational

AWS ec2-us-west-2 Operational

Component 3rd Party Services Operational

User Authentication (Auth0) Operational

Aura Support Portal (aura.support.neo4j.com) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 1, 2022

No incidents reported today.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

Support portal performance degraded

Resolved - Access to the portal is now possible and our provider confirms recovery.
Jun 21, 07:45 UTC

Identified - We observe an improvement and our provider is also confirming a recovery is underway.
Jun 21, 07:38 UTC

Investigating - Our service provider for the support portal is currently experiencing a service degradation.
We are assessing the impact, but we observe that you may face issues signing in and accessing the portal.
Meanwhile please report issues using email
- Aura : aura-support@neo4j.com.
- Neo4j Enterprise : support@neo4j.com.
Jun 21, 07:19 UTC

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.