Monitoring - Customers using Bloom hosted at bloom.neo4j.io and who have SSO configured for authentication (Aura VDC tier only) are impacted by an upgrade to the latest Bloom version, 2.16.0, released on October 7, 2024. A notice about the change was shared via Canny and email on August 20, 2024 [https://neo4j-aura.canny.io/changelog/upcoming-changes-to-bloom]. A reminder was posted on October 8, 2024 with details of impact and remediation [https://neo4j-aura.canny.io/changelog/bloom-update-possible-sso-issues].
Key Remediation:
Please refer to the knowledge article Bloom URI Change Impact and Remediation [https://support.neo4j.com/s/article/Bloom-URI-Change-Impact-and-Remediation] for details on what the change was, how it might impact you, and what to do if you are among the impacted cohort of customers.
In short, we removed the index.html on the end of the URI, and that change must be updated anywhere in your configuration that references it.
While we have received limited reports of customers experiencing this issue, we are marking bloom.neo4j.io Degraded for now to allow us to reach more potentially impacted Users.
Oct 10, 2024 - 22:28 UTC
Key Remediation:
Please refer to the knowledge article Bloom URI Change Impact and Remediation [https://support.neo4j.com/s/article/Bloom-URI-Change-Impact-and-Remediation] for details on what the change was, how it might impact you, and what to do if you are among the impacted cohort of customers.
In short, we removed the index.html on the end of the URI, and that change must be updated anywhere in your configuration that references it.
While we have received limited reports of customers experiencing this issue, we are marking bloom.neo4j.io Degraded for now to allow us to reach more potentially impacted Users.
Oct 10, 2024 - 22:28 UTC
About This Site
Welcome to the Neo4j status page!
Having trouble please get in touch at https://support.neo4j.com or send us a mail at support@neo4j.com.
Aura Console (console.neo4j.io)
?
Operational
AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io)
?
Operational
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)
?
Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)
?
Operational
AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io)
?
Operational
AuraDB Business Critical (*.databases.neo4j.io)
Operational
AuraDB Business Critical (*.databases.neo4j.io) on AWS
?
Operational
AuraDB Business Critical (*.databases.neo4j.io) on Azure
?
Operational
AuraDB Business Critical (*.databases.neo4j.io) on GCP
?
Operational
AuraDB Professional (*.databases.neo4j.io)
?
Operational
AuraDB Professional on AWS (*.databases.neo4j.io)
?
Operational
AuraDB Professional on Azure (*.databases.neo4j.io)
?
Operational
AuraDB Professional on GCP (*.databases.neo4j.io)
?
Operational
AuraDS Enterprise (*.databases.neo4j.io)
?
Operational
AuraDS Enterprise on AWS (*.databases.neo4j.io)
?
Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io)
?
Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io)
?
Operational
AuraDS (*.databases.neo4j.io)
?
Operational
AuraDS on AWS (*.databases.neo4j.io)
?
Operational
AuraDS on Azure (*.databases.neo4j.io)
?
Operational
AuraDS on GCP (*.databases.neo4j.io)
?
Operational
Aura API (api.neo4j.io)
Operational
AuraDB Free (*.databases.neo4j.io)
?
Operational
Neo4j User Tools
Degraded Performance
Bloom (bloom.neo4j.io)
?
Degraded Performance
Browser (browser.neo4j.io)
?
Operational
Data Importer (data-importer.neo4j.io)
?
Operational
Ops Manager (ops-manager.neo4j.io)
?
Operational
AWS (Amazon Web Services)
?
Operational
AWS ec2-ap-south-1
Operational
AWS eks-ap-south-1
Operational
AWS s3-ap-south-1
Operational
AWS ec2-ap-southeast-2
Operational
AWS eks-ap-southeast-2
Operational
AWS s3-ap-southeast-2
Operational
AWS s3-ca-central-1
Operational
AWS ec2-ca-central-1
Operational
AWS eks-eu-central-1
Operational
AWS s3-eu-central-1
Operational
AWS ec2-eu-central-1
Operational
AWS eks-eu-west-1
Operational
AWS ec2-eu-west-1
Operational
AWS s3-eu-west-1
Operational
AWS s3-eu-west-2
Operational
AWS eks-eu-west-2
Operational
AWS ec2-eu-west-2
Operational
AWS ec2-eu-west-3
Operational
AWS eks-eu-west-3
Operational
AWS s3-eu-west-3
Operational
AWS eks-us-east-1
Operational
AWS s3-us-east-1
Operational
AWS eks-us-east-2
Operational
AWS ec2-us-east-2
Operational
AWS s3-us-east-2
Operational
AWS s3-us-west-2
Operational
AWS eks-us-west-2
Operational
AWS ec2-us-west-2
Operational
AWS ec2-ap-northeast-2
Operational
AWS s3-ap-northeast-2
Operational
AWS eks-ap-northeast-2
Operational
AWS eks-ap-southeast-1
Operational
AWS s3-ap-southeast-1
Operational
AWS ec2-ap-southeast-1
Operational
AWS eks-eu-north-1
Operational
AWS s3-eu-north-1
Operational
AWS ec2-eu-north-1
Operational
AWS ec2-sa-east-1
Operational
AWS eks-sa-east-1
Operational
AWS s3-sa-east-1
Operational
AWS s3-ap-northeast-1
Operational
AWS eks-ap-northeast-1
Operational
AWS ec2-ap-northeast-1
Operational
Azure (Microsoft Cloud Computing Services)
Operational
Azure AKS
Operational
Azure Private Link
Operational
Azure Cloud Services (Compute)
Operational
Azure Storage Services
Operational
GCP (Google Cloud Platform) Services
?
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Cloud Datastore
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Component 3rd Party Services
Operational
User Authentication (Auth0)
?
Operational
Customer Support Portal (support.neo4j.com)
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance