All Systems Operational

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Welcome to the Neo4j status page!
Having trouble please get in touch at https://support.neo4j.com or send us a mail at support@neo4j.com.

Aura Console (console.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) Operational
AuraDB Business Critical (*.databases.neo4j.io) Operational
AuraDB Business Critical (*.databases.neo4j.io) on AWS Operational
AuraDB Business Critical (*.databases.neo4j.io) on Azure Operational
AuraDB Business Critical (*.databases.neo4j.io) on GCP Operational
AuraDB Professional (*.databases.neo4j.io) Operational
AuraDB Professional on AWS (*.databases.neo4j.io) Operational
AuraDB Professional on Azure (*.databases.neo4j.io) Operational
AuraDB Professional on GCP (*.databases.neo4j.io) Operational
Aura Graph Analytics Operational
Aura Graph Analytics on AWS Operational
Aura Graph Analytics on Azure Operational
Aura Graph Analytics on GCP Operational
AuraDS Enterprise (*.databases.neo4j.io) Operational
AuraDS Enterprise on AWS (*.databases.neo4j.io) Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io) Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io) Operational
AuraDS (*.databases.neo4j.io) Operational
AuraDS on AWS (*.databases.neo4j.io) Operational
AuraDS on Azure (*.databases.neo4j.io) Operational
AuraDS on GCP (*.databases.neo4j.io) Operational
Aura API (api.neo4j.io) Operational
AuraDB Free (*.databases.neo4j.io) Operational
Neo4j User Tools Operational
Bloom (bloom.neo4j.io) Operational
Browser (browser.neo4j.io) Operational
Data Importer (data-importer.neo4j.io) Operational
Aura Customer Metrics (customer-metrics-api.neo4j.io) Operational
AWS (Amazon Web Services) Operational
AWS ec2-ap-south-1 Operational
AWS eks-ap-south-1 Operational
AWS s3-ap-south-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ca-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS eks-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS eks-eu-west-1 Operational
AWS ec2-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS eks-eu-west-2 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS eks-eu-west-3 Operational
AWS s3-eu-west-3 Operational
AWS eks-us-east-1 Operational
AWS s3-us-east-1 Operational
AWS eks-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS s3-us-east-2 Operational
AWS s3-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS ec2-ap-northeast-2 Operational
AWS s3-ap-northeast-2 Operational
AWS eks-ap-northeast-2 Operational
AWS eks-ap-southeast-1 Operational
AWS s3-ap-southeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-sa-east-1 Operational
AWS eks-sa-east-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-ap-northeast-1 Operational
AWS eks-ap-northeast-1 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-east-1 Operational
AWS eks-ap-east-1 Operational
AWS s3-ap-east-1 Operational
AWS eks-eu-north-1 Operational
AWS ec2-eu-north-1 Operational
AWS s3-eu-north-1 Operational
AWS s3-me-central-1 Operational
AWS ec2-me-central-1 Operational
AWS eks-me-central-1 Operational
Azure (Microsoft Cloud Computing Services) Operational
Azure AKS Operational
Azure Private Link Operational
Azure Cloud Services (Compute) Operational
Azure Storage Services Operational
GCP (Google Cloud Platform) Services Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Component 3rd Party Services Operational
User Authentication (Auth0) Operational
Customer Support Portal (support.neo4j.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2026

No incidents reported today.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026
Resolved - The fix has been fully deployed to all impacted instances. This incident is now resolved.
Jun 30, 17:45 UTC
Monitoring - A fix is rolling out and progressing well. We will update with progress.
Jun 30, 16:05 UTC
Update - We are starting now to deploy a fix to address this issue and will provide an update soon on progress.
Jun 30, 15:41 UTC
Identified - Running CREATE VECTOR INDEX fails with error 51N31
error: system configuration or operation exception - not supported. Creating a vector index with provided settings is not supported in V2026_02. Required version for operation is V2026_06. Please upgrade DBMS..

This only affects new index, existing VECTOR INDEX are unaffected.
Any vector index created prior to 2026-06-30 at 09:00 continue to operate normally.

Jun 30, 14:45 UTC
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026
Resolved - This incident has been resolved.
Jun 24, 09:14 UTC
Update - We have checked and confirm that the issue is now fully addressed.
Jun 24, 09:14 UTC
Update - Continuing to monitor the deployed changes. Next update expected 6/24/2026 10am UTC.
Jun 23, 19:27 UTC
Monitoring - We are deploying a change. We will monitor and update.
Jun 23, 15:43 UTC
Update - We are continuing to work on a fix for this issue.
Jun 23, 13:39 UTC
Update - We are continuing to investigate a fix for the issue
Jun 23, 13:03 UTC
Identified - Aura console is experiencing some intermittent errors: "Our system is experiencing problems right now. try again later or contact support if the problem persists."
This may require you to reload or wait longer for navigating in the console
Operations and the Aura API remain unaffected
We are actively working on a fix

Jun 23, 11:25 UTC
Jun 23, 2026
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.