Customer portal case creation issues
Incident Report for Neo4j Aura
Customer can create support tickets and all features have been fully recovered.
Posted May 09, 2024 - 13:44 UTC
We have deployed a fix and submitting support cases is working.
We will monitor this and verify all is fixed.
Posted May 09, 2024 - 13:40 UTC
We are currently investigating an issue with customer support case creation.
If you face errors using the portal, please raise the support request by email to
Posted May 09, 2024 - 13:12 UTC
This incident affected: Customer Support Portal (