Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region.
We are working with our cloud partner and will resume updates once we have an ETA to share.
Dec 05, 2025 - 16:59 UTC
We are working with our cloud partner and will resume updates once we have an ETA to share.
Dec 05, 2025 - 16:59 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 05, 2025 - 10:20 UTC
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 05, 2025 - 10:20 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 04, 2025 - 09:52 UTC
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 04, 2025 - 09:52 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 03, 2025 - 10:52 UTC
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 03, 2025 - 10:52 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 02, 2025 - 10:03 UTC
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 02, 2025 - 10:03 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 01, 2025 - 09:54 UTC
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 01, 2025 - 09:54 UTC
Update - We continue to work with Microsoft Azure. No expected improvements in addressing the issues around cloud resources in the affected regions before next week.
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
We will resume updates after this weekend or earlier if we have more information.
Nov 28, 2025 - 16:23 UTC
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
We will resume updates after this weekend or earlier if we have more information.
Nov 28, 2025 - 16:23 UTC
Update - We continue to work with our cloud infrastructure provider.
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 2025 - 10:55 UTC
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 2025 - 10:55 UTC
Update - We continue to work with our cloud infrastructure provider.
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 2025 - 08:54 UTC
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 2025 - 08:54 UTC
Update - We continue to work with our cloud infrastructure provider.
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 2025 - 04:54 UTC
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 2025 - 04:54 UTC
Update - We continue to work with our cloud infrastructure provider . Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 2025 - 00:09 UTC
Nov 28, 2025 - 00:09 UTC
Update - We continue to work with our cloud infrastructure provider. Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 27, 2025 - 20:11 UTC
Nov 27, 2025 - 20:11 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Clone, Resume.
As Azure resources become available when performing some Aura operations, the impacted instances may progressively recover and operations successfully complete.
We continue to monitor progress, work with Microsoft Azure Infrastructure issues and will update.
Nov 27, 2025 - 17:07 UTC
As Azure resources become available when performing some Aura operations, the impacted instances may progressively recover and operations successfully complete.
We continue to monitor progress, work with Microsoft Azure Infrastructure issues and will update.
Nov 27, 2025 - 17:07 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance will become unavailable until Azure is able to provision additional resources.
Nov 27, 2025 - 14:33 UTC
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance will become unavailable until Azure is able to provision additional resources.
Nov 27, 2025 - 14:33 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance will become unavailable until Azure is able to provision additional resources.
Nov 27, 2025 - 10:52 UTC
If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance will become unavailable until Azure is able to provision additional resources.
Nov 27, 2025 - 10:52 UTC
Update - Neo4j continues working with Microsoft via an Azure cloud ticket and is awaiting updates on their resolution of the Azure Infrastructure issues. Some resources have been made available, and impacted Neo4j Services have resumed operation. Customers have been notified.
The Neo4j Aura Service is impacted when performing the following operations: Create, Resize (CPU and Storage), Pause, Resume. If Azure resources are unavailable when requesting these types of Neo4j operations, the operation will fail, and the Neo4j instance will become unavailable until Azure is able to provision additional resources.
Nov 26, 2025 - 20:33 UTC
The Neo4j Aura Service is impacted when performing the following operations: Create, Resize (CPU and Storage), Pause, Resume. If Azure resources are unavailable when requesting these types of Neo4j operations, the operation will fail, and the Neo4j instance will become unavailable until Azure is able to provision additional resources.
Nov 26, 2025 - 20:33 UTC
Identified - Neo4j opened a ticket with Azure and is awaiting updates on their resolution of the Azure Infrastructure issues.
Impact on Neo4j Aura Services: Create, Resize (CPU and Storage), Pause, Resume.
Nov 26, 2025 - 15:47 UTC
Impact on Neo4j Aura Services: Create, Resize (CPU and Storage), Pause, Resume.
Nov 26, 2025 - 15:47 UTC
About This Site
Welcome to the Neo4j status page!
Having trouble please get in touch at https://support.neo4j.com or send us a mail at support@neo4j.com.
Aura Console (console.neo4j.io)
Operational
AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io)
Degraded Performance
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io)
Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io)
Degraded Performance
AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io)
Operational
AuraDB Business Critical (*.databases.neo4j.io)
Degraded Performance
AuraDB Business Critical (*.databases.neo4j.io) on AWS
Operational
AuraDB Business Critical (*.databases.neo4j.io) on Azure
Degraded Performance
AuraDB Business Critical (*.databases.neo4j.io) on GCP
Operational
AuraDB Professional (*.databases.neo4j.io)
Degraded Performance
AuraDB Professional on AWS (*.databases.neo4j.io)
Operational
AuraDB Professional on Azure (*.databases.neo4j.io)
Degraded Performance
AuraDB Professional on GCP (*.databases.neo4j.io)
Operational
Aura Graph Analytics
Operational
Aura Graph Analytics on AWS
Operational
Aura Graph Analytics on Azure
Operational
Aura Graph Analytics on GCP
Operational
AuraDS Enterprise (*.databases.neo4j.io)
Operational
AuraDS Enterprise on AWS (*.databases.neo4j.io)
Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io)
Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io)
Operational
AuraDS (*.databases.neo4j.io)
Degraded Performance
AuraDS on AWS (*.databases.neo4j.io)
Operational
AuraDS on Azure (*.databases.neo4j.io)
Degraded Performance
AuraDS on GCP (*.databases.neo4j.io)
Operational
Aura API (api.neo4j.io)
Operational
AuraDB Free (*.databases.neo4j.io)
Operational
Neo4j User Tools
Operational
Bloom (bloom.neo4j.io)
Operational
Browser (browser.neo4j.io)
Operational
Data Importer (data-importer.neo4j.io)
Operational
Aura Customer Metrics (customer-metrics-api.neo4j.io)
Operational
AWS (Amazon Web Services)
Operational
AWS ec2-ap-south-1
Operational
AWS eks-ap-south-1
Operational
AWS s3-ap-south-1
Operational
AWS ec2-ap-southeast-2
Operational
AWS eks-ap-southeast-2
Operational
AWS s3-ap-southeast-2
Operational
AWS s3-ca-central-1
Operational
AWS ec2-ca-central-1
Operational
AWS eks-eu-central-1
Operational
AWS s3-eu-central-1
Operational
AWS ec2-eu-central-1
Operational
AWS eks-eu-west-1
Operational
AWS ec2-eu-west-1
Operational
AWS s3-eu-west-1
Operational
AWS s3-eu-west-2
Operational
AWS eks-eu-west-2
Operational
AWS ec2-eu-west-2
Operational
AWS ec2-eu-west-3
Operational
AWS eks-eu-west-3
Operational
AWS s3-eu-west-3
Operational
AWS eks-us-east-1
Operational
AWS s3-us-east-1
Operational
AWS eks-us-east-2
Operational
AWS ec2-us-east-2
Operational
AWS s3-us-east-2
Operational
AWS s3-us-west-2
Operational
AWS eks-us-west-2
Operational
AWS ec2-us-west-2
Operational
AWS ec2-ap-northeast-2
Operational
AWS s3-ap-northeast-2
Operational
AWS eks-ap-northeast-2
Operational
AWS eks-ap-southeast-1
Operational
AWS s3-ap-southeast-1
Operational
AWS ec2-ap-southeast-1
Operational
AWS ec2-sa-east-1
Operational
AWS eks-sa-east-1
Operational
AWS s3-sa-east-1
Operational
AWS s3-ap-northeast-1
Operational
AWS eks-ap-northeast-1
Operational
AWS ec2-ap-northeast-1
Operational
AWS ec2-ap-east-1
Operational
AWS eks-ap-east-1
Operational
AWS s3-ap-east-1
Operational
Azure (Microsoft Cloud Computing Services)
Operational
Azure AKS
Operational
Azure Private Link
Operational
Azure Cloud Services (Compute)
Operational
Azure Storage Services
Operational
GCP (Google Cloud Platform) Services
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Cloud Datastore
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Compute Engine
Operational
Google Cloud Platform Identity & Access Management
Operational
Component 3rd Party Services
Operational
User Authentication (Auth0)
Operational
Customer Support Portal (support.neo4j.com)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance