All Systems Operational

About This Site

Welcome to the Neo4j status page!
Having trouble please get in touch at https://support.neo4j.com or send us a mail at support@neo4j.com.

Aura Console (console.neo4j.io) ? Operational
AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) ? Operational
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) ? Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) ? Operational
AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) ? Operational
AuraDB Business Critical (*.databases.neo4j.io) Operational
AuraDB Business Critical (*.databases.neo4j.io) on AWS ? Operational
AuraDB Business Critical (*.databases.neo4j.io) on Azure ? Operational
AuraDB Business Critical (*.databases.neo4j.io) on GCP ? Operational
AuraDB Professional (*.databases.neo4j.io) ? Operational
AuraDB Professional on AWS (*.databases.neo4j.io) ? Operational
AuraDB Professional on Azure (*.databases.neo4j.io) ? Operational
AuraDB Professional on GCP (*.databases.neo4j.io) ? Operational
AuraDS Enterprise (*.databases.neo4j.io) ? Operational
AuraDS Enterprise on AWS (*.databases.neo4j.io) ? Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io) ? Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io) ? Operational
AuraDS (*.databases.neo4j.io) ? Operational
AuraDS on AWS (*.databases.neo4j.io) ? Operational
AuraDS on Azure (*.databases.neo4j.io) ? Operational
AuraDS on GCP (*.databases.neo4j.io) ? Operational
Aura API (api.neo4j.io) Operational
AuraDB Free (*.databases.neo4j.io) ? Operational
Neo4j User Tools Operational
Bloom (bloom.neo4j.io) ? Operational
Browser (browser.neo4j.io) ? Operational
Data Importer (data-importer.neo4j.io) ? Operational
Ops Manager (ops-manager.neo4j.io) ? Operational
AWS (Amazon Web Services) ? Operational
AWS ec2-ap-south-1 Operational
AWS eks-ap-south-1 Operational
AWS s3-ap-south-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ca-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS eks-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS eks-eu-west-1 Operational
AWS ec2-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS eks-eu-west-2 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS eks-eu-west-3 Operational
AWS s3-eu-west-3 Operational
AWS eks-us-east-1 Operational
AWS s3-us-east-1 Operational
AWS eks-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS s3-us-east-2 Operational
AWS s3-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS ec2-ap-northeast-2 Operational
AWS s3-ap-northeast-2 Operational
AWS eks-ap-northeast-2 Operational
AWS eks-ap-southeast-1 Operational
AWS s3-ap-southeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-sa-east-1 Operational
AWS eks-sa-east-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-ap-northeast-1 Operational
AWS eks-ap-northeast-1 Operational
AWS ec2-ap-northeast-1 Operational
AWS eks-eu-south-1 Operational
AWS ecs-eu-south-1 Operational
AWS s3-eu-south-1 Operational
Azure (Microsoft Cloud Computing Services) Operational
Azure AKS Operational
Azure Private Link Operational
Azure Cloud Services (Compute) Operational
Azure Storage Services Operational
GCP (Google Cloud Platform) Services ? Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Component 3rd Party Services Operational
User Authentication (Auth0) ? Operational
Customer Support Portal (support.neo4j.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Resolved - CMI functionality has been fully restored and this issue is considered resolved.
Mar 31, 15:36 UTC
Monitoring - A fix has been implemented and the CMI feature is responding normally. We will monitor for a short time before considering this resolved.
Mar 31, 14:08 UTC
Investigating - We are currently investigating an issue which impact the CMI feature, where requests return HTTP 401.
Mar 31, 13:15 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - We can confirm that the change has resolved the issue and that Aura Console is fully operational at this time.
Mar 28, 18:20 UTC
Monitoring - We reverted a change that was rolled out earlier today and we can confirm this has addressed the issue but will keep on monitoring for some time.
Mar 28, 17:58 UTC
Identified - We have identified the issue being related to web browser cached files.
Clearing all files linked to the domain neo4j.io in your browser should allow you to login.
Alternatively please use https://console.neo4j.io
We continue to investigate a way to fix and will update shortly.

Mar 28, 17:42 UTC
Update - As we are continuing to investigate and remediate this issue with Aura Console, please use https://console.neo4j.io, which is still working normally.
Mar 28, 16:57 UTC
Investigating - We are currently investigating unavailability of the Aura Console. If you are logged into the Classic view, you are likely unaffected.
Mar 28, 16:39 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.