On March 28, 2025, some users experienced difficulties accessing the Aura Console due to a temporary issue with our system. The problem was identified quickly, and a solution was implemented to restore full functionality. We apologize for any inconvenience this may have caused and appreciate your patience as we worked to resolve the issue and improve the service.
We encountered an issue where under certain circumstances an older version of the @neo4j/graphql library was loaded which was not compatible with the browser environment. As a result, you might have experienced some disruptions or errors while using our service.
We have updated our service, removing the feature from the console which loaded the library in the browser, which avoids this situation altogether.
Neo4j remains committed to providing reliable service and is implementing additional safeguards to prevent similar incidents in the future.
New mitigations being deployed: