All Systems Operational

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Welcome to the Neo4j status page!
Having trouble please get in touch at https://support.neo4j.com or send us a mail at support@neo4j.com.

Aura Console (console.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud on AWS (*.databases.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud on Azure (*.databases.neo4j.io) Operational
AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io) Operational
AuraDB Business Critical (*.databases.neo4j.io) Operational
AuraDB Business Critical (*.databases.neo4j.io) on AWS Operational
AuraDB Business Critical (*.databases.neo4j.io) on Azure Operational
AuraDB Business Critical (*.databases.neo4j.io) on GCP Operational
AuraDB Professional (*.databases.neo4j.io) Operational
AuraDB Professional on AWS (*.databases.neo4j.io) Operational
AuraDB Professional on Azure (*.databases.neo4j.io) Operational
AuraDB Professional on GCP (*.databases.neo4j.io) Operational
Aura Graph Analytics Operational
Aura Graph Analytics on AWS Operational
Aura Graph Analytics on Azure Operational
Aura Graph Analytics on GCP Operational
AuraDS Enterprise (*.databases.neo4j.io) Operational
AuraDS Enterprise on AWS (*.databases.neo4j.io) Operational
AuraDS Enterprise on Azure (*.databases.neo4j.io) Operational
AuraDS Enterprise on GCP (*.databases.neo4j.io) Operational
AuraDS (*.databases.neo4j.io) Operational
AuraDS on AWS (*.databases.neo4j.io) Operational
AuraDS on Azure (*.databases.neo4j.io) Operational
AuraDS on GCP (*.databases.neo4j.io) Operational
Aura API (api.neo4j.io) Operational
AuraDB Free (*.databases.neo4j.io) Operational
Neo4j User Tools Operational
Bloom (bloom.neo4j.io) Operational
Browser (browser.neo4j.io) Operational
Data Importer (data-importer.neo4j.io) Operational
Aura Customer Metrics (customer-metrics-api.neo4j.io) Operational
AWS (Amazon Web Services) Operational
AWS ec2-ap-south-1 Operational
AWS eks-ap-south-1 Operational
AWS s3-ap-south-1 Operational
AWS ec2-ap-southeast-2 Operational
AWS eks-ap-southeast-2 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ca-central-1 Operational
AWS ec2-ca-central-1 Operational
AWS eks-eu-central-1 Operational
AWS s3-eu-central-1 Operational
AWS ec2-eu-central-1 Operational
AWS eks-eu-west-1 Operational
AWS ec2-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS eks-eu-west-2 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-eu-west-3 Operational
AWS eks-eu-west-3 Operational
AWS s3-eu-west-3 Operational
AWS eks-us-east-1 Operational
AWS s3-us-east-1 Operational
AWS eks-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS s3-us-east-2 Operational
AWS s3-us-west-2 Operational
AWS eks-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS ec2-ap-northeast-2 Operational
AWS s3-ap-northeast-2 Operational
AWS eks-ap-northeast-2 Operational
AWS eks-ap-southeast-1 Operational
AWS s3-ap-southeast-1 Operational
AWS ec2-ap-southeast-1 Operational
AWS ec2-sa-east-1 Operational
AWS eks-sa-east-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-ap-northeast-1 Operational
AWS eks-ap-northeast-1 Operational
AWS ec2-ap-northeast-1 Operational
AWS ec2-ap-east-1 Operational
AWS eks-ap-east-1 Operational
AWS s3-ap-east-1 Operational
Azure (Microsoft Cloud Computing Services) Operational
Azure AKS Operational
Azure Private Link Operational
Azure Cloud Services (Compute) Operational
Azure Storage Services Operational
GCP (Google Cloud Platform) Services Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Compute Engine Operational
Google Cloud Platform Identity & Access Management Operational
Component 3rd Party Services Operational
User Authentication (Auth0) Operational
Customer Support Portal (support.neo4j.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 13, 2025

No incidents reported today.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Neo4j Aura Service impacted by Resource Shortage in Azure US East
Resolved - Cloud resources have become available in USEAST2 and no further customer impact has been detected.
This incident is resolved.
Dec 11, 15:39 UTC
Monitoring - Cloud resources have become available in USEAST2 and we will monitor for a few hours to ensure there is no further customer impact.
Dec 11, 10:24 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region.

We are working with our cloud partner and will resume updates once we have an ETA to share.
Dec 5, 16:59 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.

If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 5, 10:20 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.

If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 4, 09:52 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.

If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 3, 10:52 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, affecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.

If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 2, 10:03 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.

If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance may become unavailable or degraded until Azure is able to provision additional resources.
Dec 1, 09:54 UTC
Update - We continue to work with Microsoft Azure. No expected improvements in addressing the issues around cloud resources in the affected regions before next week.

Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.

We will resume updates after this weekend or earlier if we have more information.
Nov 28, 16:23 UTC
Update - We continue to work with our cloud infrastructure provider.
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 10:55 UTC
Update - We continue to work with our cloud infrastructure provider.
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 08:54 UTC
Update - We continue to work with our cloud infrastructure provider.
Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 04:54 UTC
Update - We continue to work with our cloud infrastructure provider . Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 28, 00:09 UTC
Update - We continue to work with our cloud infrastructure provider. Aura operations affected: Create, Resize (CPU and Storage), Pause, Clone, Resume.
Nov 27, 20:11 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Clone, Resume.

As Azure resources become available when performing some Aura operations, the impacted instances may progressively recover and operations successfully complete.

We continue to monitor progress, work with Microsoft Azure Infrastructure issues and will update.
Nov 27, 17:07 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.

If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance will become unavailable until Azure is able to provision additional resources.
Nov 27, 14:33 UTC
Update - The Neo4j Aura Service continues to be impacted by Azure Infrastructure issues in the US east region, effecting the following operations: Create, Resize (CPU and Storage), Pause, Resume.

If Azure resources are unavailable when requesting these types of Neo4j Aura operations, they will fail and the Neo4j Aura instance will become unavailable until Azure is able to provision additional resources.
Nov 27, 10:52 UTC
Update - Neo4j continues working with Microsoft via an Azure cloud ticket and is awaiting updates on their resolution of the Azure Infrastructure issues. Some resources have been made available, and impacted Neo4j Services have resumed operation. Customers have been notified.

The Neo4j Aura Service is impacted when performing the following operations: Create, Resize (CPU and Storage), Pause, Resume. If Azure resources are unavailable when requesting these types of Neo4j operations, the operation will fail, and the Neo4j instance will become unavailable until Azure is able to provision additional resources.
Nov 26, 20:33 UTC
Identified - Neo4j opened a ticket with Azure and is awaiting updates on their resolution of the Azure Infrastructure issues.
Impact on Neo4j Aura Services: Create, Resize (CPU and Storage), Pause, Resume.
Nov 26, 15:47 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Dec 4, 2025
Dec 3, 2025
Dec 2, 2025
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

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