GCP - Europe West 2 - Partial Outage
Incident
Report for Neo4j Aura
Resolved
This incident has been resolved
Update
We are continuing to monitor the situation with GCP at the current time and at this point we have seen no new issues.
Monitoring
Functionality should now be restored across the affected Aura services. We will monitor the situation closely before considering this resolved.
Update
We are currently implementing remedial action to mitigate the issue in the meantime.
Follow the latest from GCP in the statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj.
Follow the latest from GCP in the statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj.
Identified
We have identified the source of the issue currently affecting customers on europe-west2 on GCP.
Further details available from GCP statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj.
At this time some operations, including database instance creation in the region continue to remain impacted.
Further details available from GCP statuspage at https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj.
At this time some operations, including database instance creation in the region continue to remain impacted.
Update
We are continuing to investigate the issue currently, working with the GCP to find a resolution. At this time some operations, including database instance creation in the region continue to remain impacted.
Investigating
We are currently investigating an issue affecting the Europe West 2 region in GCP which is impacting some operations, including database instance creation in the region.
This incident affected: AuraDB Virtual Dedicated Cloud (*.databases.neo4j.io) (AuraDB Virtual Dedicated Cloud on GCP (*.databases.neo4j.io)), AuraDB Professional (*.databases.neo4j.io) (AuraDB Professional on GCP (*.databases.neo4j.io)), AuraDS Enterprise (*.databases.neo4j.io) (AuraDS Enterprise on GCP (*.databases.neo4j.io)), AuraDS (*.databases.neo4j.io) (AuraDS on GCP (*.databases.neo4j.io)), and AuraDB Business Critical (*.databases.neo4j.io) (AuraDB Business Critical (*.databases.neo4j.io) on GCP).