Aura console degraded

Incident Report for Neo4j Aura

Resolved

The root cause has been identified and a fix implemented. The Aura console performance has been fully restored.
The incident has been resolved.

Posted Dec 02, 2020 - 15:55 UTC

Investigating

The Aura console is intermittently available and slow, this affects creating, resizing, and deleting databases; backups should remain accessible. Individual databases are unaffected and there is no evidence of data loss at this time.
Our engineers continue to investigate and work towards a permanent resolution.

Posted Dec 02, 2020 - 15:12 UTC

This incident affected: Aura Console (console.neo4j.io).