Public role privilege modification impacted for some Business Critical instances

Incident Report for Neo4j Aura

Resolved

We have applied a fix and verified this is fully resolved.

Posted Jul 03, 2025 - 18:32 UTC

Update

We have identified the issue and a fix is being rolled out

Posted Jul 02, 2025 - 05:17 UTC

Identified

We have identified an issue where the PUBLIC role cannot be modified on certain Business Critical instances.
The public role is available to all database users, and contains a limited set of privileges outlined in our documentation: https://neo4j.com/docs/operations-manual/current/authentication-authorization/built-in-roles/#access-control-built-in-roles-public

Posted Jun 30, 2025 - 20:40 UTC

This incident affected: AuraDB Business Critical (*.databases.neo4j.io) (AuraDB Business Critical (*.databases.neo4j.io) on AWS, AuraDB Business Critical (*.databases.neo4j.io) on Azure, AuraDB Business Critical (*.databases.neo4j.io) on GCP).