Middle East Availability - AWS

Incident Report for Neo4j Aura

Identified

We are aware of issues in the Middle East regions via our cloud partner AWS, affecting AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain).

The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status

We are actively working to limit the impact on the Aura service. However, customers should expect that new deployments in the affected regions may be impaired. Additionally, existing services deployed in these regions may experience reduced availability.

Customers with services in these or nearby regions who are concerned about potential operational impact are encouraged to contact Neo4j Customer Support through the usual channels. Our team is available to advise and assist as needed.

Posted Mar 02, 2026 - 19:55 UTC

This incident affects: AWS (Amazon Web Services) (AWS s3-me-central-1, AWS ec2-me-central-1, AWS eks-me-central-1, AWS eks-me-south-1, AWS s3-me-south-1, AWS ec2-me-south-1).