Intermittent outages in the Aura console
Incident Report for Neo4j Aura
Resolved
Our engineers have resolved the underlying issue. If you continue to see any issues accessing the console please raise a ticket in our Support portal at https://aura.support.neo4j.com/.
Posted Feb 11, 2021 - 20:41 UTC
Identified
Our engineers have identified the root cause and are working on a long-term solution.
Posted Feb 11, 2021 - 18:53 UTC
Investigating
We are currently investigating incidents of intermittent outages in the Aura console. Customers may experience delays when accessing console.neo4.io. This may delay creating new databases, resizing existing databases, or accessing metics and backups. No databases are affected and there is no risk of data loss.
Posted Feb 11, 2021 - 17:23 UTC
This incident affected: Aura Console (console.neo4j.io).