Neo4j Customer portal update
Scheduled Maintenance Report for Neo4j Aura
Completed
The scheduled maintenance has been completed.
Posted Mar 18, 2024 - 02:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 18, 2024 - 01:00 UTC
Scheduled
We are improving our customer portal and launching a new version Monday 2024-03-18 at 01:00 UTC.

We are redirecting https://aura.support.neo4j.com and https://neo4j.com/support to the unified Neo4j Customer Portal at https://support.neo4j.com

We will send to all Neo4j Support Authorized Contacts a welcome email from salesforce@neo4j.com inviting them to login to the new portal.

If you already have an existing account on the current Neo4j Support Portal, this will automatically work on the new Neo4j Customer Portal. No activation or password reset is required.

If you face any challenges with logging in to the new version of the portal, please let us know by emailing support@neo4j.com from your Neo4j Support Portal registered email address.
Posted Mar 14, 2024 - 13:44 UTC
This scheduled maintenance affected: Customer Support Portal (support.neo4j.com).
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