The incident has been resolved and free tier databases are no longer being affected by memory constraints. Please reach out to aura-support@neo4j.com if you are having problems with your instance.
Posted Dec 15, 2023 - 19:40 UTC
Update
We are continuing to monitor the situation. We are still expecting a resolution soon.
Posted Dec 15, 2023 - 16:45 UTC
Update
We are continuing to monitor the situation. We are still expecting a resolution soon.
Posted Dec 15, 2023 - 12:47 UTC
Update
We are continuing to monitor the situation. We are still expecting a resolution tomorrow.
Posted Dec 15, 2023 - 10:14 UTC
Update
We are continuing to monitor the situation. We are still expecting a resolution tomorrow.
Posted Dec 15, 2023 - 08:11 UTC
Update
We are continuing to work on this issue. We anticipate having it resolved tomorrow and will continue providing regular updates.
Posted Dec 15, 2023 - 06:13 UTC
Update
We are continuing to monitor the situation and will continue updating the status. We expect this to be resolved tomorrow.
Posted Dec 15, 2023 - 03:38 UTC
Update
We are continuing to monitor the situation. We are still expecting a resolution tomorrow.
Posted Dec 15, 2023 - 00:34 UTC
Monitoring
We are continuing to monitor the situation and will continue updating the status. We expect this to be resolved tomorrow.
Posted Dec 14, 2023 - 22:31 UTC
Update
We are continuing to work on this issue. We anticipate having it resolved tomorrow but we will continue to provide regular updates.
Posted Dec 14, 2023 - 18:43 UTC
Update
We continue to work on finding a fix for this issue and are making some progress.
Posted Dec 14, 2023 - 16:38 UTC
Identified
We have identified some memory resource constraints on these instances and are working on a solution.
Posted Dec 14, 2023 - 14:13 UTC
Investigating
We have observed that some AuraDB Free users are experiencing issues with their instances. We are investigating.
Posted Dec 14, 2023 - 12:52 UTC
This incident affected: AuraDB Free (*.databases.neo4j.io).