All instances should have the fix applied and if not it should be in the next 60 minutes
Posted Jan 16, 2026 - 19:36 UTC
Monitoring
The fix is currently rolling out to production. We will update you upon completion
Posted Jan 16, 2026 - 17:07 UTC
Update
Our teams have a fix and initiated the work to get it ready to roll-out. No current ETA available. We will keep you updated soon.
Posted Jan 16, 2026 - 15:13 UTC
Identified
Impact is that currently it is not possible to load data into GDS via native projection. Customers using Aura Graph Analytics are not impacted. We have identified a packaging issue with the latest release of Aura. Our engineering team is working on a fix.
Posted Jan 16, 2026 - 14:25 UTC
This incident affected: AuraDB Professional (*.databases.neo4j.io) (AuraDB Professional on AWS (*.databases.neo4j.io), AuraDB Professional on Azure (*.databases.neo4j.io), AuraDB Professional on GCP (*.databases.neo4j.io)), AuraDS (*.databases.neo4j.io) (AuraDS on AWS (*.databases.neo4j.io), AuraDS on Azure (*.databases.neo4j.io), AuraDS on GCP (*.databases.neo4j.io)), and AuraDS Enterprise (*.databases.neo4j.io) (AuraDS Enterprise on AWS (*.databases.neo4j.io), AuraDS Enterprise on Azure (*.databases.neo4j.io), AuraDS Enterprise on GCP (*.databases.neo4j.io)).